Merits of Using Video Conference.
Whatever seen in films are worthier than words. Video conference is much better than telephone call in most cases. For example, there can be need for demonstration to global sales for a new product in the market, or a need to resolve a problem with the clients which require data sharing. Logically, more convinced is one who during a discussion, have a glance rather than oral demonstration in the case of audio conference, as it is effective and more meaningful. Described below are some of the key advantages of using video conference with regards to conversation to analysts, customers and value-added resellers.
Travelling cost is saved. The idea of being in many places at the same time without leaving the workplace is the new idea and a driver to business productivity. No one can be replaced when they have face to face conversation with their customers, partners or colleges. Besides, huge leap in quality, availability and easy to use makes video conference have an upper hand. Cost is saved by the use of video conference since it is much cheaper contrasted to the annual cost together with associated cost of travels.
It also helps in increasing productivity among the team members and customers. It to help in enhancing productivity among customers and team members. International businesses in today’s market tend to have satellite offices in every part of the country or even the entire globe. The traditional means of communication within these offices are through phone calls, instant messages and emails. Because face to face communication is absent between these individuals, misunderstanding can occur, or even worse, lost or nonexistent communication. With the help of video conference, these people are likely to focus on the topic of discussion hence improving productivity.
Promotes good relation and communication. It is easy to read participant facial expression and body language during video conference, thereby collaboration is more efficient and faster. On the other hand, these key aspects can be lost when a verbal phone call is used. When the manager holds a video conference with his employees across the globe, the employees get the feeling of being close to the home office. From the comfort at home or your desktop computer, one can easily do things that would require expensive and time-consuming travels.
It has an added advantage to rivals. It is needless to come second when introducing a new product in the market. Video conferencing helps in creating a competitive advantage for a business. More informed are teams who use video conferencing, as it is faster. Time required to introduce a fresh product in the market is reduced. Support department develop a more personal relationship with their customers when they use video conference.